Head Kick
Privacy Policy

1. Scope and accountability

This Policy applies to personal information under our control. Pixeldea is responsible for that information and has designated a Privacy Officer to answer questions and handle requests. Our practices are designed to comply with British Columbia’s Personal Information Protection Act (“PIPA”) and other privacy laws that apply to us. App stores and third-party services process some information under their own privacy policies.

2. Information we collect

Account and contact information: if accounts or support features are enabled, we may collect a user ID, display name, email address, age or age range, authentication tokens, support messages, and information you choose to provide.

Gameplay and service information: game progress, match results, rankings, achievements, rewards, settings, interactions, session dates, and actions taken in the Service.

Device, technical, and approximate location information: device type, operating system and app version, language, country or general region inferred from an IP address, network information, identifiers generated by the app or device, crash logs, diagnostics, performance, and security events. We do not collect precise GPS location unless a future feature clearly requests it with your permission.

Purchase information: product purchased, transaction status, platform receipt or transaction identifier, and subscription status. Apple or Google processes payment-card details; Pixeldea does not receive or store full card information.

Advertising and analytics information: if these features are enabled, advertising identifiers, ad interactions, attribution data, and aggregated or device-level usage events. Availability and collection depend on your device settings, consent choices, age, region, and the SDKs included in the released version.

3. How we collect information

We collect information directly from you, automatically from the app and your device, and from service providers such as app stores, authentication providers, game infrastructure, analytics, crash-reporting, attribution, and advertising partners. We do not seek to collect more information than is reasonably necessary for the identified purposes.

4. Why we use information

We use information to provide and operate Head Kick; create and secure accounts; save progress and enable gameplay, matchmaking, rankings, and rewards; process and verify purchases; provide support; diagnose crashes and improve performance; understand and improve features; prevent cheating, fraud, abuse, and security incidents; deliver and measure advertising where permitted; send service messages and, with consent where required, marketing; comply with legal obligations; and establish, exercise, or defend legal claims.

5. Consent and legal authority

Where required, we obtain consent before or at the time we collect personal information and explain the purposes in understandable language. Some collection is necessary to provide features you request or to meet legal, security, and contractual obligations. You may withdraw consent to optional processing, subject to reasonable notice and legal or contractual restrictions. Withdrawing consent may prevent certain features from working. Device permissions and personalized-ad choices can also be managed in your device settings.

6. How we disclose information

We may disclose information to vendors that help us operate the Service, such as cloud hosting, authentication, game server, customer support, analytics, crash reporting, anti-fraud, attribution, and advertising providers. These providers may process information only for authorized purposes and are expected to safeguard it. We may also disclose information to Apple, Google, or another platform for purchases and platform features; when you direct us or consent; to comply with law, legal process, or valid government requests; to protect rights, safety, security, and the integrity of the Service; or in connection with a proposed or completed financing, merger, reorganization, or sale, subject to appropriate confidentiality and legal requirements. We do not sell personal information for money.

7. International processing

Pixeldea is based in British Columbia, but our service providers may process or store information in Canada, the United States, or other countries. Information processed abroad may be subject to the laws of that country and accessible to its courts, law enforcement, or national-security authorities. We use contractual and other reasonable safeguards appropriate to the sensitivity of the information. Contact our Privacy Officer for more information about relevant service-provider locations.

8. Retention and deletion

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing the Service, maintaining account and transaction records, resolving disputes, enforcing agreements, preventing fraud and cheating, and meeting legal obligations. Retention periods vary by data type. Account data is generally kept while an account remains active and for a limited period afterward; support and transaction records may be retained longer where required for legal, tax, fraud-prevention, or audit purposes. We then delete or anonymize information using reasonable measures. Backup copies may remain for a limited period until securely overwritten. To request account and personal-information deletion, email [email protected]. We may verify your identity and retain information that law permits or requires us to keep.

9. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information, which may include access controls, limited staff and vendor access, encryption in transit, secure development practices, monitoring, and incident-response procedures. No system is completely secure, and we cannot guarantee absolute security. If a breach creates a real risk of significant harm, we will provide notice and report it as required by applicable law.

10. Your privacy rights

Subject to applicable law and limited exceptions, you may request access to personal information we hold about you, information about how it has been used or disclosed, and correction of inaccurate information. You may also request deletion, withdraw consent to optional processing, or ask a question or make a complaint. Send requests to our Privacy Officer at [email protected]. We may need to verify your identity. We will respond within the time required by applicable law and explain any refusal. If we cannot resolve a BC privacy concern, you may contact the Office of the Information and Privacy Commissioner for British Columbia.

11. Children and young people

Head Kick is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable consent from a parent or legal guardian where required. Age thresholds and consent requirements may be higher in some regions. If we learn that we collected a child’s personal information contrary to applicable law, we will take reasonable steps to delete it. Parents or guardians may contact our Privacy Officer. If we offer the Service to children in the future, we will apply appropriate age screens, limited data practices, advertising restrictions, parental controls, and consent mechanisms.

12. Advertising and choices

If Head Kick displays ads, they may be contextual or, only where permitted and with any required consent, personalized. Advertising partners may use device or advertising identifiers and information about ad views, clicks, and app interactions to deliver, limit, secure, and measure ads. You can limit ad tracking, reset an advertising identifier, or manage consent through in-app choices and device settings. We do not knowingly use behavioural advertising for users identified as under the applicable digital-consent age.

13. Do Not Track

Mobile operating systems and browsers may offer tracking preferences. Because there is no uniform industry standard for browser “Do Not Track” signals, our website does not currently respond to them. We honour legally required consent signals and applicable mobile-platform privacy choices.

14. Changes to this Policy

We may update this Policy as the Service, our practices, or legal requirements change. We will post the revised Policy and update the effective date. If a change is material, we will provide additional notice or obtain consent where required.

15. Contact the Privacy Officer

Privacy Officer, Pixeldea
British Columbia, Canada
[email protected]